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Sue Chastain

Hacking the Wacom Mouse

By , About.com Guide   May 6, 2007

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I've had a Wacom graphics tablet for several years, but I've never been able to switch to using the pen exclusively, and I couldn't tolerate the mouse that came with the Intuos3. This always presented a problem because the separate mouse and tablet would compete for desk space, and the external mouse usually won. So anytime I wanted to use my tablet for graphics work, I'd have to rearrange everything on my desk.

The primary thing that has bothered me about the Wacom mouse was how resistant and "bumpy" the scroll wheel felt--until yesterday. I came across a site that showed how to take apart the mouse and adjust the resistance of the scroll wheel. I did it, and the feel of the mouse is much better now!

I also have the Wacom Graphire Bluetooth model which I use with my laptop. I like the feel of its mouse better, but I went ahead and did the adjustment on it too. The hardest part of the procedure for both mice was lifting the edges of the felt backing on the bottom of the Wacom mice. If you decide to try this yourself, note that the Intuos3 mouse only has one screw at the back of the mouse so you only need to peel back the felt on the back of the mouse. The Graphire Bluetooth mouse has screws in the front and back of the mouse body.

I am enjoying having the Wacom directly beside my keyboard now that I can use its mouse when I want a mouse, or just grab the pen and go when I need to use the pen. If you've felt the same way about the Wacom mouse (or another scrolling mouse), try this adjustment and see if it makes a difference for you.
The illustrated guide to Wacom mouse scrollwheel adjustment and other tweaking

Poll: How do you use your graphics tablet?

  1. I use a Wacom tablet exclusively, with the Wacom pen.
  2. I use a Wacom tablet exclusively, alternating between the Wacom mouse and Wacom pen.
  3. I switch between a Wacom tablet and a separate mouse, primarily using the tablet.
  4. I switch between a mouse and a Wacom tablet, primarily using the mouse.
  5. I use a graphics tablet exclusively, with the pen.
  6. I use a graphics tablet exclusively, alternating between the supped mouse and pen.
  7. I switch between a graphics tablet and a separate mouse, primarily using the tablet.
  8. I switch between a mouse and a graphics tablet, primarily using the mouse.
  9. I don't have a graphics tablet, but I use another alternative pointing device (trackball, touchpad, etc.).
  10. I don't have a graphics tablet, and I use a mouse.
View Poll Results

Related Articles:
Before You Buy a Graphics Tablet
Top 10 Pressure-Sensitive Graphics Tablets
Wacom Intuos3 Professional Graphics Tablet
Wacom Graphire4 Personal Graphics Tablet

Comments
May 8, 2007 at 7:29 am
(1) geru :

Sue, thanks for posting this info. One of the reasons I hadn’t purchased a tablet was this mouse problem now I haven’t any excuses.

May 10, 2007 at 10:12 am
(2) Ted 653 :

I too had a problem with the Wacom mouse. The rubber wheel would slip and would not rotate. I was told by tech support that it was defective and had to buy a new one. After receiving the new mouse I took the old one apart and fond the rubber wheeh was slipping on the inside wheel ! I the dropped some Crazy glue on the inside wheel and reinstalled the rubber outside wheel with total success. I called Wacom and told them the story and after their apolgy they gladly accepted the return of the new mouse.

November 24, 2008 at 8:45 pm
(3) Evoen :

Your article couldn’t have come at a better time. My wheel no longer allowed me to scroll. I was shopping for a new Wacom mouse when your article encouraged me to open my defective one and discovered the rubber wheel was slipping, caused by lubricant that seeped from the gears. I had to disassemble, degrease the right parts and as a safety measure, added double stick tape. I too removed the weight. Thanks so much, it works great now, especially when Solidworks requires constant zooming in and out. You saved me $40 + s/h.

February 25, 2011 at 12:20 pm
(4) Mr. News :

The link to the illustrated guide to scrollwheel adjustment & tweaking was very helpful in disassembling and cleaning my Intuous 3 mouse. However the problem of double left clicking was not solved, and apparently is electronic, not mechanical. Wacom’s response (mouse is <30 months old) is "Too bad so sad. Buy a new one."

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