If you registered your software, you can choose Help > Registration to display your serial number. You can also log into your account at Adobe.com and retrieve your password there. If you can't log in to Adobe.com. you will need to contact Adobe for your serial number. They may require your original purchase receipt.
If you still have the software installed on another computer, you may be able to find the serial number there.
- Belarc Advisor is a free PC Profiler that will show serial numbers for many installed programs. It doesn't show serial numbers for all Adobe products, however.
- Some older versions of Adobe software stored the serial number in the Windows registry. If you still have the software on another computer you can try searching the registry for the serial numbers.
If you've exhausted all these suggestions, Adobe customer support is your best bet for getting a new serial number. Be sure to present them with as much proof of purchase as possible when you contact them.
In the future it would be wise to always register your most essential and most expensive software programs, especially if you move a lot or you're the type to misplace serial numbers.